NetSuite

Prepare NetSuite

Install Bank Connect Bundle

gear-solid.svg Role Required: NetSuite Administrator

Before activating Bank Connect, you will need to install the Bank Connect powered by Koxa bundle in your NetSuite tenant.

  1. Navigate to Customization → SuiteBundler → Search & Install Bundles from the main navigation bar.

  2. Search for Bank Connect by the bundle ID: 452682 or by name: bank connect koxa. Select Bank Connect powered by Koxa.

  3. Click Install and follow the wizard to complete the installation.

    • You will have an opportunity to review the bundle contents within the wizard.
    • Choose Preserve Data to ensure custom records — like payment types — are installed with your bundle.

  4. You will be redirected to the Installed Bundles page where you can view the status of the installation. Installation to your tenant is managed on NetSuite infrastructure and may take up to an hour.

    Installation Stages:

    • Pending: NetSuite is preparing to install the bundle. 
    • Percentage of installation: Installation is in progress.
    • Check mark: Installation is complete.

If you do not see any of the statuses above, the installation may have failed. Follow the steps again to re-install the bundle. 

You can access the Installed Bundles page directly by navigating to Customization → Suite Bundler → Search & Install Bundles → List

Assign User Roles 

gear-solid.svg Role Required: NetSuite Administrator

Bank Connect installs with two roles encompassing Bank Connect permissions. You'll need to assign Bank Connect roles to accounting & finance users. Two roles have been installed with the Bank Connect bundle:

Bank Connect Administrator Access to all Bank Connect functionality including Activation, Payments, Information Reporting, and Audit. (Company entitlement dictate each user's specific payments capabilities.)
Bank Connect A/P Clerk Access to Banking functionality including Payments and Information Reporting. (Company entitlement dictate each user's specific payments capabilities.)

You may either assign these roles directly to users in your tenant (steps below), or you may assign the permissions directly. While many users will see the Bank Connect tab immediately, others may need to toggle their role in the top-left corner or log out and then log back in for the tab to become visible.
 

  1. Navigate to Lists → Employees from the main navigation bar. You can then either search or select the Employee from the list.
    You may also use the search bar to lookup the employee by name.
     

  2. Click Edit on the Employee's record.

  3. Scroll down to the Access tab and find Roles, you will see a list of all roles assigned to this user. Select Bank Connect A/P Clerk or Bank Connect Administrator, then Save.

Access to bank statement data is managed by NetSuite-delivered roles such as Accountant, A/R Clerk, and others. These can be used for users who do not need to send payments with Bank Connect.

Activate Bank Connect

Activate Company

After installing Bank Connect, you'll need to activate your plug-in:

  1. Navigate to Bank Connect → Bank Connect Setup  → Activation.

  2. Enter the Activation Key you received via email or from your bank, then click Submit to Activate. Sign in with your credentials to Authorize your Bank Connection.

  3. Once signed in and connected to your bank, you will see Account Services & Entitlements.

     

Link Bank Users

Note: The bank user linking step applies only to payment users. If your company is enrolled in Information Reporting only, you will only need to link enrolled bank accounts as part of your company activation. 

  1. Navigate to Account Services & Entitlements  and click the carrot on the side and it will show a dropdown menu. Click Link Users & Accounts.

  2. The Link Users & Accounts section shows your company's enrolled Users in the left column, and the Linked Employee dropdown list of NetSuite users on the right. 
    Select the corresponding NetSuite user from the Linked Employee dropdown to link it with the bank user.

    • A single NetSuite user can only be linked to one bank user.
    • You may choose to leave users unlinked — these users will not be able to use the approvals dashboard.

Link Bank Accounts

In the Account Linking section, you will see the list of enrolled bank accounts for your company.

  1. From the Linked Account dropdown, select the corresponding NetSuite bank account to link it with the bank account.

    • A single NetSuite ledger can only be linked to one bank account.
    • You may choose to leave accounts unlinked — these accounts will not be available for payments or bank statement data import.

  2. Click Save User & Account Links button to save the changes.

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